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Shipping Policy

Welcome to Canvasity Crafts! We strive to provide you with the best shopping experience, including fast and reliable shipping. Below you will find our shipping policy, outlining the details of our shipping process.

Shipping Costs

We are pleased to offer free delivery on all orders, regardless of your location. No hidden fees or surprises at checkout!

Processing Times

Our products are made to order to ensure the highest quality:

  • Posters (unframed prints): 1-2 business days
  • Canvas prints: 1-3 business days
  • Framed prints: 2-3 business days

Shipping Times

Delivery times vary based on your location. Once your order is processed, you can expect delivery within:

  • United Kingdom: 2-5 business days
  • United States: 2-5 business days
  • Germany: 2-5 business days
  • Australia: 3-5 business days
  • Canada: 3-5 business days
  • Other locations: 3-8 business days

Delivery Estimates

For your convenience, we state an estimated delivery window of 3-8 business days on our website. Please note that these are business days and do not include weekends or public holidays.

Couriers

We use the most cost-effective couriers available to fulfill your orders. The couriers we typically use include:

  • United Kingdom: Hermes or Royal Mail
  • United States: FedEx, UPS, or USPS
  • Germany: DHL or FedEx
  • Australia: Couriers Please or Australia Post
  • Canada: Purolator

As a standard, we do not offer a choice of courier. However, if you have a specific preference, please contact us at hello@canvasitycrafts.com, via the chat function, or through our contact us page.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. This allows you to track your package in real-time and stay updated on its progress.

Customs and Duties

There are never any duties or import fees for our products, as production occurs within the country where the order is placed.

Delivery Issues

If you experience any issues with your delivery, such as delays or damage, please contact our customer support team at hello@canvasitycrafts.com within 7 days of the estimated delivery date. We will work diligently to resolve any problems and ensure your satisfaction.

Changes to This Policy

We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page, and you will be notified via email if they affect your order.

Thank you for shopping with Canvasity Crafts. We appreciate your business and look forward to serving you again!